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X-WR-CALDESC:Presenter: Tech Impact\nCost: Free\n\nREGISTER
\n\nTechnology can help you deliver information and services to more p
eople for less money\, but only if you have the right tools and understand
how to use them.\nThis three-day course will provide an overall framework
for thinking about when technology can help—and when it can’t. Social med
ia\, websites\, video conferencing\, texting\, document assembly—Tech Impa
ct will explore a wide range of examples of nonprofits using online and mo
bile technology to reach more people with programs and services.\n\nThroug
hout this course\, you will:\n- Review the landscape of technologies
that might be helpful in delivering information.
\n- Think through
what resources work best online and which best fit your organization and i
ts mission.
\n- Explore technologies you can use to provide help rem
otely and best practices to carry them out successfully.
\n- Learn h
ow to successfully build and maintain a community of clients online.
\n- Consider metrics that can help you track the success of your online
services and resources.
Session 1: Providing Self-Serve Inform
ation\nTuesday\, September 22\, 2020\n\n12-1:30 p.m. CT\n\nTech Impact
will start with an introduction to the course and an overview of opportun
ities to use online technology for program delivery. Then they’ll dive int
o self-serve information—how to provide information where and when a const
ituent needs it. They’ll cover strategic ways to use your website\, eLearn
ing\, videos\, simple expert systems\, and document assembly tools to give
people access to tools and resources that will improve their lives or fur
ther their cause.\n\nSession 2: Helping Clients Remotely\nWednesday
\, September 23\, 2020\n\n12-1:30 p.m. CT\n\nThere are more technologies t
han ever that can facilitate live help for people who struggle to get the
information and services they need. Tech Impact will help you think throug
h live video conferencing\, chat\, text messaging\, kiosks\, and the chall
enges of providing remote services.\n\nSession 3: Building Communities<
/b>\nThursday\, September 24\, 2020\n\n12-1:30 p.m. CT\n\nIn what ways can
you provide forums for service recipients to talk to and help each other?
Social media provides opportunities to both convene groups and to provide
services\, but you’ll need to tend to these communities to ensure they fl
ourish. After learning about building communities\, Tech Impact will wrap
up the course with an overview of what metrics you might want to track\, a
nd a quick look at tools that help you determine the success of your tacti
cs.
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DTSTAMP:20260428T161658Z
DESCRIPTION:Presenter: Tech Impact\nCost: Free\n\nREGISTER<
/b>\n\nTechnology can help you deliver information and services to more pe
ople for less money\, but only if you have the right tools and understand
how to use them.\nThis three-day course will provide an overall framework
for thinking about when technology can help—and when it can’t. Social medi
a\, websites\, video conferencing\, texting\, document assembly—Tech Impac
t will explore a wide range of examples of nonprofits using online and mob
ile technology to reach more people with programs and services.\n\nThrough
out this course\, you will:\n- Review the landscape of technologies
that might be helpful in delivering information.
\n- Think through w
hat resources work best online and which best fit your organization and it
s mission.
\n- Explore technologies you can use to provide help remo
tely and best practices to carry them out successfully.
\n- Learn ho
w to successfully build and maintain a community of clients online.
\n
- Consider metrics that can help you track the success of your online se
rvices and resources.
Session 1: Providing Self-Serve Informat
ion\nTuesday\, September 22\, 2020\n\n12-1:30 p.m. CT\n\nTech Impact w
ill start with an introduction to the course and an overview of opportunit
ies to use online technology for program delivery. Then they’ll dive into
self-serve information—how to provide information where and when a constit
uent needs it. They’ll cover strategic ways to use your website\, eLearnin
g\, videos\, simple expert systems\, and document assembly tools to give p
eople access to tools and resources that will improve their lives or furth
er their cause.\n\nSession 2: Helping Clients Remotely\nWednesday\,
September 23\, 2020\n\n12-1:30 p.m. CT\n\nThere are more technologies tha
n ever that can facilitate live help for people who struggle to get the in
formation and services they need. Tech Impact will help you think through
live video conferencing\, chat\, text messaging\, kiosks\, and the challen
ges of providing remote services.\n\nSession 3: Building Communities\nThursday\, September 24\, 2020\n\n12-1:30 p.m. CT\n\nIn what ways can y
ou provide forums for service recipients to talk to and help each other? S
ocial media provides opportunities to both convene groups and to provide s
ervices\, but you’ll need to tend to these communities to ensure they flou
rish. After learning about building communities\, Tech Impact will wrap up
the course with an overview of what metrics you might want to track\, and
a quick look at tools that help you determine the success of your tactics
.
DTSTART;TZID=America/Chicago:20200922T120000
DTEND;TZID=America/Chicago:20200922T133000
LOCATION:Webinar Series
SUMMARY:Online Program Delivery
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